Shipping Policy

We ship from Australia and aim to keep everything clear, fast, and premium. Below you'll find shipping timeframes, pre-order information, and what to expect once your order is dispatched.

Pre-orders: If your item is listed as a pre-order, it is not yet in stock. Dispatch will occur once production is finalised and business structure is completed. We will provide updates via email.

Order Processing

For in-stock items, orders are typically processed within 1–3 business days. During launch periods, promotions, and peak seasons, processing times may vary.

Estimated Delivery Timeframes

Delivery timeframes begin once your order is dispatched (you will receive tracking details by email).

Tracking

Once your order ships, you'll receive a confirmation email with tracking details. Please allow up to 24 hours for tracking to update after dispatch.

Address Accuracy

Please ensure your shipping address is correct at checkout. If an order is returned to us due to an incorrect or incomplete address, additional shipping fees may apply to resend the parcel.

Duties, Taxes & Customs (International)

International orders may be subject to import duties, taxes, and customs fees. These charges are determined by your local authorities and are the responsibility of the customer.

Delivery Delays

Shipping timeframes are estimates. Delays may occur due to carrier networks, customs, weather events, or peak periods. If your parcel appears delayed beyond the estimated timeframe, please contact us and we'll assist.