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Privacy Policy

Last updated: 29 December 2025

Journey with Shannon operates this store and website, including all related information, content, features, tools, products and services (the "Services") to provide a curated shopping experience. Our store is powered by Shopify.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our Services.

Personal Information We Collect

"Personal information" refers to information that identifies or can reasonably be linked to you.

  • Contact details: name, address, email, phone number
  • Payment information: card details and transaction data
  • Account information: login details and preferences
  • Order activity: purchases, returns, and browsing behaviour
  • Device data: IP address, browser, and usage data

How We Use Your Information

  • To process orders, payments, returns, and shipping
  • To personalise your shopping experience
  • To communicate order updates and customer support
  • To send marketing communications (you can opt out anytime)
  • To prevent fraud and maintain site security

Sharing Your Information

We may share your personal information with trusted third parties such as Shopify, payment providers, shipping partners, analytics services, and marketing platforms — only as required to operate our business.

We never sell your personal data.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Opt out of marketing communications
  • Request data portability

EU and UK residents may also exercise additional GDPR rights, including restricting or objecting to processing.

Data Security & Retention

We take reasonable steps to protect your information. However, no system is completely secure. We retain personal data only as long as necessary to fulfil the purposes outlined in this policy.

Contact Us

If you have any questions about this Privacy Policy or your personal data, contact us at:

Email: [email protected]
Location: Townsville, QLD 4815, Australia